The friendly staff at ENT & Allergy Center of Austin welcomes your call and looks forward to serving you.
If you have any questions about our allergy and ear, nose, and throat medical services, please call our office at (512) 328-7722.
To make an appointment you can call or use our secure online appointment request form. We have three convenient central Texas locations to serve you:
Our regular office hours are Monday through Friday, 8 am – 5 pm.
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of ENT & Allergy Center of Austin and they will contact us.
If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (512) 328-7722. A doctor is on-call 24 hours a day. Your call will be returned promptly.
At ENT & Allergy Center of Austin, we accept Medicare and most major insurance plans. Please contact your insurance company or you may call our office at (512) 328-7722 to find out if we accept your plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept checks, Visa, MasterCard, Discover, and American Express.
If you have a question related to your bill or insurance, please contact our billing specialists at (512) 328-7722.
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.
Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
Prescriptions and refills for established patients of ENT & Allergy Center of Austin are routinely issued during our regular office hours (see above). You can make your request by calling our office at (512) 328-7722.
No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.